Managing Workplace Emotions:
Learn how to respond appropriately to daily pressures, techniques and tips on how to take charge of uncomfortable situations, how to receive feedback and criticism without taking it personally (and how to give feedback and criticism without making it personal!), learn how to turn negatives into a positives, how to handle anger, fear, upset and disappointments with patience and understanding. Through interactive role-plays, self-assessments and group discussion, this fun and lively workshop will provide techniques and tools to identify and develop self-awareness, self-management, motivation and conflict resolution.
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